structure for paraphrasing
Hey Matt, I’m very happy with your book and podcast, and I’m looking forward to the premium edition. I especially use your structures, and they help me a lot in my communication, including in my leadership. I wanted to ask if you have a structure for paraphrasing. If you do, I would love to see some examples, as it would help me learn the structure better. I look forward to hearing from you. Thank you.
'how the hell does he know that?' technique
Congratulations on launching the premium program, Matt! I’m really intrigued by Dan Pink’s technique from episode #92, especially his 'how the hell does he know that?' approach. I've been experimenting with this in my own presentations, but I struggle to make it feel authentic rather than just 'Googled.' Do you have any frameworks or specific tips that could help me deliver these kinds of insights naturally and build credibility with my audience?"
Navigating Hard Conversations
HI Matt, In my job I sometimes need to give members of my team difficult feedback from the business owners. Sometimes,I don't think this is reasonable, but many times it is. I have my team's respect but the business owner's do not. How do I navigate these tricky conversations as a conflict avoidant person while keeping the respect and position of advocacy for my team?
Advocating for myself in the midst of strong feelings
When talking to people who are experiencing strong feelings, I tend to let that person dominate the conversation, even if I have strong feelings myself. How can I respectfully acknowledge my conversation mate's strong feelings while ensuring my voice is heard?